The Hype Around AI Is Loud But the Human Role Is Louder
We’ve heard the headlines. AI is transforming industries. AI is replacing jobs. AI is the future. But in practice—on the factory floor, in customer service...
For years, enterprises have poured money, talent, and optimism into artificial intelligence. The pitch was simple: more automation, sharper insights, faster decisions. And in many ways, AI has delivered—but not quite how companies expected.
A McKinsey report...
